Leadership

Bio Summary -- Catherine Chiovaro is a highly skilled, qualified health care leader who inspires excellence in others, while delivering successful financial performance, quality outcomes and enhanced company culture and branding in a complex health care setting. This executive brings a wealth of knowledge in all aspects of operations, including communications, marketing, business development and payor driven census enhancement. Accomplished, dynamic and enthusiastic leader with proven results in team leadership, development, and success. A high achiever, who brings solid operational understanding of financial budgeting, analysis, regulatory compliance and first and foremost, uncompromising standards in quality care and excellence in health care.

Background and Experience -- Cathy received her Bachelors of Arts in English from Plymouth State University, Plymouth, New Hampshire and her Masters in Health Services Administration from The George Washington University in Washington, D.C. She completed a highly competitive and sought after Administrative Residency at The Johns Hopkins Bayview Medical Center and The Johns Hopkins Geriatric Center before starting her career. She is a licensed Nursing Home Administrator who has held the positions of Administrator, Senior Administrator, Regional Director of Operations and Vice President Operations for two companies in her career; HCR ManorCare for 10 years and Laurel Health Care Company for 17 years. She has been licensed and worked in Maryland, Virginia, West Virginia and Ohio. Cathy has led teams to deficiency free surveys in West Virginia and Virginia and numerous company awards and recognitions. She has served on the Board of Directors for the West Virginia and Virginia Health Care Associations and currently serves on the Ohio Health Care Association.

Ms. Chiovaro is the President and Owner of Copper Elite Group, an Ohio-based LLC, providing business operations and health care consulting services since 2022.

Recommendations

a summary of recommendations from Linked In…

“Cathy was a valuable and valued leader of Laurel Health Care Company. Her energy, enthusiasm and deep-rooted commitment to the culture and expectations of the company is uncompromising. Cathy's vision, passion and leadership have been instrumental in shaping the company and the profession. Her combination of intelligence, organizational and communication skills have been vital through transitions, acquisitions, and the pandemic. It has been a pleasure to work with such a results-driven leader for the last seventeen years.”

Barb Lombardi, (Retired) Senior Vice President Operations at Ciena Healthcare/Laurel.

Barbara managed Catherine directly.

“I worked under Cathy as a Regional Director of Sales. Cathy is an amazing leader; she is a person you want to be around because you know you can absorb so much knowledge from her. She creates a team atmosphere at both a regional level and at a facility level. Cathy pays attention to each detail and ensures success at every turn. She is a true inspiration, great motivator, and overall great person.”

Lisa Levan, Long Term Care Consultant/State Monitor. Lisa reported directly to Catherine.

“I have had the privilege of knowing Cathy since she joined Laurel Health Care as an Administrator at the Laurels of Charlottesville back in 2005! She was amazing then as she is now. She quickly grew within the esteemed Laurel Health Care Company from being an administrator to the Regional Manager and then to VP of Operations. She is truly one of those leaders that is not only extremely personable yet in all my interactions with her she is not afraid to speak the truth. Even as a vendor partner, she always has given me and my team the time, respect and attention that was needed at any time. Cathy is one of the most hard-working, knowledgeable, passionate-in-her-work people I have ever had the pleasure to work with. Great work, great results. Whether you are a potential colleague, a vendor partner or a direct report of Cathy you should know that you’ll be better as result of knowing her. I am so grateful to having known Cathy for so many years in the industry that we are both so passionate about!

Kay Lakhi, President and Owner of Dietary Solutions.

Catherine was Kay’s client.

“I worked with Cathy for over 12 years at Laurel Health Care Company. She came to Laurel as an Administrator over a building with significant issues and immediately started turning the building around and developed it into one of our most profitable communities. She has a great knowledge of all aspects of the business from operations to clinical to finance. With my role as Controller, we worked extremely closely on budgeting and analytical projects, and she often came to me with ideas and suggestions to improve the process. Some of the operators can struggle with the financial aspects of their jobs. Not only did Cathy excel in that area but she helped make the process easier for others to increase their competency. Cathy was quickly promoted to a regional position with Laurel and continued to improve operations of the Company. She often prepared presentations for our annual Company meetings and always did a wonderful job at them. She obviously enjoys the learning and teaching aspects. When our Company was sold, she was identified as the right person to continue “The Laurel Way”. In addition to her work within the Company, I remember many conversations about our kids. She always had a way of simplifying any issues and reminding me of what was most important in life. I am grateful to know Cathy and consider her one of the smartest, most well rounded and devoted people I have met.

Trent Smith, CFO at Campbell Street Services, LLC.

Trent worked with Catherine on the same team.

“I've known Cathy for the seventeen years she has been with Laurel. She's a fantastic, "get things done" sort of person. Cathy joined Laurel down in Virginia providing the leadership necessary to take a brand new facility to the next level as a market leader. From there, her calm and steady leadership style has continued to improve the long term care field as a whole. Her involvement as a Board member for OHCA demonstrates her commitment and desire to give back to our industry. Thank you, Cathy for all that you do!”

Mark Morley, COO at Monarch Healthcare Management.

Mark worked with Catherine but on different teams.

“Cathy is a true professional. I had the opportunity to work with her in Virginia. She was an active member of the Virginia Health Care Association. She proactively worked with the association on issues that had a significant impact on nursing facilities. Even when she moved to Ohio, she remained active and was always willing to help anytime we need her expertise.”

Keith Hare, President & CEO at Virginia Health Care Association/NCAL.

Keith worked with Catherine, but they were at different companies.

"I have had the honor of working with Cathy over the last few years on the OHCA board. Her thoughtful insight and leadership have assisted the Association and the board during these tumultuous last 2 years during the pandemic. She is an asset to any organization.

Chris Chirumbalo, CEO Carespring Healthcare Management

Chris worked with Catherine on the same team.

“Cathy is professional, organized and extremely passionate about helping others. Her genuine care and concern about those she serves is inspiring! I would recommend Cathy in any leadership position as she is a born leader.”

Ryan Miller, Partner – m|2 marketing, LLC. Catherine was Ryan’s client.

“I knew Catherine for almost 10 years while she worked at HCR Manor Care as an administrator of two buildings. She is a very enthusiastic, dynamic leader who possesses strong team building skills. She also has strong customer service skills and is able to build a customer service culture within an organization. She motivates and inspires her employees to achieve better and better results.

Harley King, HCR ManorCare. Harley worked with Catherine but on different teams.

“I have known Cathy since she joined Laurel Health Care as an Administrator and then she was promoted to Regional Manager, which was well deserved. Cathy has a wonderful management style that makes her direct reports want to do well. She is extremely organized and very creative. Cathy is an extremely hard worker that gets any job done and does it well. She is an excellent Administrator and Leader. She continues to be a very strong asset for our company.”

Thomas Dula, Retired. Thomas worked with Catherine but on different teams.

“Cathy is a customer oriented, operationally savvy Administrator with a marketing flair!”

Janet Joynes, Dentist Recruiter. Janet worked with Catherine but on different teams.